Terms of Service & Refund Policy | Real Time Pain Relief

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Terms of Service & Refund Policy

Terms of Service & Refund Policy

Delivery Information

Within the United States, we deliver all orders via USPS or FedEx.  Once your order has been processed, you will receive an email confirmation with the tracking details. Once you have been notified that your order has been processed, please allow 6-10 business days for delivery. If you have any issues with your order, please contact us by Clicking Here

Return Policy

Given that our products are registered and monitored by the FDA, for your order to qualify for a return, it must be within 30 days of purchase, unopened, and in resalable condition. After 30 days, no returns can be accepted. To return an item, contact RTPR at 877-787-7180 for Return Authorization number and return shipping address. When returning the item, the RA# must be referenced on the shipping label or package will be refused. The RA# is valid from 30 days of issue date.  The Customer is responsible for all shipping charges on returns. Returns are subject to a 15% restocking fee. RTPR is not responsible for any lost packages or fees incurred by packages that are incorrectly addressed due to customer error. RTPR will issue refunds if an item is returned in accordance with the Return Policy and within the allowable return period. Refunds will be issued within 10 business days of receipt of returned products and will be returned to the original method of payment. Refunds may take an additional 3-5 business days to fully process based on your financial institution.

Additional Terms

Real Time Pain Relief will send periodic emails to notify of special offers and we do not share this information with outside parties except to the extent necessary to provide the service. Additional Program terms apply to wholesale customers found in their Control Panel.

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CUSTOMER TESTIMONIALS

What they say about Real Time Pain Relief

I had been going through six weeks of physical therapy for knee pain and it wasn't getting any better. Found a vendor of RTPR at a local farmer's market and tried a sample right there.
5
Average: 5 (1 vote)

Holly E. - Merrimack, New Hampshire

On November the 2nd and the 3rd I was setting up a booth at a flea market and across the aisle I saw a man talking (CRAP) about a lotion that will help out with pain. We chatted for a few then I did not say anything else. Then on the 3rd of Nov.
5
Average: 5 (1 vote)

Timothy C. - Cave City, Kentucky

I broke my wrist in late October 2015. By late December, I was completely unable to use my hand. I couldn't even move my fingers anymore and my left hand was completely useless. Dr's said the only help was pain killers and surgery.
5
Average: 5 (1 vote)

Esther Rodriguez - Corpus Christi, Texas

I have Osteoarthritis in my knees and hands and sometimes find it hard to even walk. I've used about every product on the market and find them lacking. I just started using this product and can already feel the difference.
5
Average: 5 (1 vote)

Alan - Durham, North Carolina

Best stuff ever. Received mine as a sample. Wasn't sure what to believe. My knees were bothering me and I thought what the heck, I'll try it. OMGosh, took it right away. You gotta try this!
5
Average: 5 (1 vote)

Leslie - Ashland, Virginia

I am a 51 year old competitive runner who didn't start racing until age 48. I train hard, and win my age group most of the time but have also suffered with typical high-mileage, high-speed injuries.
5
Average: 5 (1 vote)

Susan G - Sedona, Arizona

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