Terms of Service & Refund Policy | Real Time Pain Relief

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Terms of Service & Refund Policy

Terms of Service & Refund Policy

Delivery Information

Within the United States, we deliver all orders via USPS or FedEx.  Once your order has been processed, you will receive an email confirmation with the tracking details. Once you have been notified that your order has been processed, please allow 6-10 business days for delivery. If you have any issues with your order, please contact us by Clicking Here

Return Policy

Given that our products are registered and monitored by the FDA, for your order to qualify for a return, it must be within 30 days of purchase, unopened, and in resalable condition. After 30 days, no returns can be accepted. To return an item, contact RTPR at 877-787-7180 for Return Authorization number and return shipping address. When returning the item, the RA# must be referenced on the shipping label or package will be refused. The RA# is valid from 30 days of issue date.  The Customer is responsible for all shipping charges on returns. Returns are subject to a 15% restocking fee. RTPR is not responsible for any lost packages or fees incurred by packages that are incorrectly addressed due to customer error. RTPR will issue refunds if an item is returned in accordance with the Return Policy and within the allowable return period. Refunds will be issued within 10 business days of receipt of returned products and will be returned to the original method of payment. Refunds may take an additional 3-5 business days to fully process based on your financial institution.

Additional Terms

Real Time Pain Relief will send periodic emails to notify of special offers and we do not share this information with outside parties except to the extent necessary to provide the service. Additional Program terms apply to wholesale customers found in their Control Panel.

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CUSTOMER TESTIMONIALS

What they say about Real Time Pain Relief

With two arthritic knees creating pain and causing me to limp, I had tried just about everything to get some relief. Ok, some things did give temporary relief, but only sporadic. Then I came across Real Time Pain Relief available in the US.
5
Average: 5 (1 vote)

David H - Scawby, United States Minor Outlying Islands

I love this cream it really works my knees felt so good, I couldn't believe it!
5
Average: 5 (1 vote)

Ronda - Philadelphia, Pennsylvania

I had fractured my right knee recently and received two of the travel packs of Real Time Pain Relief by surprise in the mail. I rubbed it on my knee, waited 5 minutes, and rubbed some more on but didn't have any pain at all.
5
Average: 5 (1 vote)

Erica Gibbs - Decatur, Georgia

I suffer from a connective tissue disease and tried many products nothing would ever penetrate to the affected joint areas..
5
Average: 5 (1 vote)

Emily M. - Martinsville, Illinois

I have bad pains in my hands and arms, I have worn braces on them for over four (4) years, two (2) week ago I was introduced to Real Time Pain Relief, within minutes of applying the cream to my arms and hands, I did not have to put the braces back on
5
Average: 5 (1 vote)

Jacqueline L - Charlotte, North Carolina

Tried it one time at a vendor event on my knee. I was skeptical at first. I walked around with it on and when I was done the pain in my knee from arthritis was gone and I wasn't limping or feeling pain anymore. I couldn't believe it.
5
Average: 5 (1 vote)

Dena - Davison, Michigan

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