Terms of Service & Refund Policy | Real Time Pain Relief

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Terms of Service & Refund Policy

Terms of Service & Refund Policy

Delivery Information

Within the United States, we deliver all orders via USPS or FedEx.  Once your order has been processed, you will receive an email confirmation with the tracking details. Once you have been notified that your order has been processed, please allow 6-10 business days for delivery. If you have any issues with your order, please contact us by Clicking Here

Return Policy

Given that our products are registered and monitored by the FDA, for your order to qualify for a return, it must be within 30 days of purchase, unopened, and in resalable condition. After 30 days, no returns can be accepted. To return an item, contact RTPR at 877-787-7180 for Return Authorization number and return shipping address. When returning the item, the RA# must be referenced on the shipping label or package will be refused. The RA# is valid from 30 days of issue date.  The Customer is responsible for all shipping charges on returns. Returns are subject to a 15% restocking fee. RTPR is not responsible for any lost packages or fees incurred by packages that are incorrectly addressed due to customer error. RTPR will issue refunds if an item is returned in accordance with the Return Policy and within the allowable return period. Refunds will be issued within 10 business days of receipt of returned products and will be returned to the original method of payment. Refunds may take an additional 3-5 business days to fully process based on your financial institution.

Additional Terms

Real Time Pain Relief will send periodic emails to notify of special offers and we do not share this information with outside parties except to the extent necessary to provide the service. Additional Program terms apply to wholesale customers found in their Control Panel.

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CUSTOMER TESTIMONIALS

What they say about Real Time Pain Relief

I absolutely love this product. I am naturally sceptical, at first I only bought the small tube of hand pain cream. The vendor I purchased from recommended I get the large tube. Now I know why I should have listened.
5
Average: 5 (1 vote)

Kenna - Winnipeg. Manitoba Canada, Alabama

This is the best pain relief cream I have ever used. I have used several prescription pain creams, none have compared to RTPR cream. I have chronic arthritis in my hands, knees and hip. My mobility has greatly improved.
5
Average: 5 (1 vote)

Ann Ventus - Cincinnati, Ohio

I get instant relief from muscle leg cramps and sore leg muscles and love the roll on because I can grab it in the dark and roll it on . Do not have to wash my hands afterwards. This is what I love about the roll on...
0
No votes yet

Miriam Hallett - Hilton Heads Island, South Carolina

Feels great on the face. Refreshing and smooth, Not sticky
5
Average: 5 (1 vote)

Mary S. - Morton, Illinois

I work in a convenience store and on Wed. and Thurs. it's my job to put away the beer orders. On Weds. I usually have over 100 cases to price and put away and I go home with back and shoulder pain.
5
Average: 5 (1 vote)

Paul R - Jackson, Michigan

I just received my Real Time Pain Relief tonight I was Very happy to smell the product in fact I would purchase a shampoo or conditioner with this smell it is so great, but I have chronic TMJ and it effects my Jaws ending up sending me to bed early w
5
Average: 5 (1 vote)

Ginger M - Palm City, Florida

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