Terms of Service & Refund Policy | Real Time Pain Relief

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Terms of Service & Refund Policy

Terms of Service & Refund Policy

Delivery Information

Within the United States, we deliver all orders via USPS or FedEx.  Once your order has been processed, you will receive an email confirmation with the tracking details. Once you have been notified that your order has been processed, please allow 6-10 business days for delivery. If you have any issues with your order, please contact us by Clicking Here

Return Policy

Given that our products are registered and monitored by the FDA, for your order to qualify for a return, it must be within 30 days of purchase, unopened, and in resalable condition. After 30 days, no returns can be accepted. To return an item, contact RTPR at 877-787-7180 for Return Authorization number and return shipping address. When returning the item, the RA# must be referenced on the shipping label or package will be refused. The RA# is valid from 30 days of issue date.  The Customer is responsible for all shipping charges on returns. Returns are subject to a 15% restocking fee. RTPR is not responsible for any lost packages or fees incurred by packages that are incorrectly addressed due to customer error. RTPR will issue refunds if an item is returned in accordance with the Return Policy and within the allowable return period. Refunds will be issued within 10 business days of receipt of returned products and will be returned to the original method of payment. Refunds may take an additional 3-5 business days to fully process based on your financial institution.

Additional Terms

Real Time Pain Relief will send periodic emails to notify of special offers and we do not share this information with outside parties except to the extent necessary to provide the service. Additional Program terms apply to wholesale customers found in their Control Panel.

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CUSTOMER TESTIMONIALS

What they say about Real Time Pain Relief

My husband has severe neuropathy from his diabetes. We have tried all sorts of products and drugs to help with the pins and needles in his feet and legs. It was such a blessing the day we discovered RTPR foot cream!
5
Average: 5 (1 vote)

Theresa - Meadville, Pennsylvania

I give this stuff a 5 star rating because I had just had my tooth pulled and I was in severe pain nothing was helping not even my pain killers or icing it.
5
Average: 5 (1 vote)

Jenn S - Portland, Michigan

I bowl a lot I had gone bowling Saturday and church on Sunday after coming home from church I had been itching so I put Real Time Pain Relief on the areas I could not see the areas so I ask my wife to take a look.and there was rash, then we went
0
No votes yet

Earvin nichols - Florissant, Missouri

This stuff is amazing!!!
5
Average: 5 (1 vote)

Albert J. - New Castle, Pennsylvania

Lord this stuff gave me relief like no other I brought this stuff and will use nothing else. I quit my pain medicine cause this helped more than my Norco helped and faster.
0
No votes yet

Christal Swearingen - Louisville, Kentucky

I am a disabled woman who has lived with severe multiple pain issues for years. This past week, I have been in dire pain.
5
Average: 5 (1 vote)

Kathleen Wahl - Williamsport, Maryland

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