Terms of Service & Refund Policy | Real Time Pain Relief

You are here

Terms of Service & Refund Policy

Terms of Service & Refund Policy

Delivery Information

Within the United States, we deliver all orders via USPS or FedEx.  Once your order has been processed, you will receive an email confirmation with the tracking details. Once you have been notified that your order has been processed, please allow 6-10 business days for delivery. If you have any issues with your order, please contact us by Clicking Here

Return Policy

Given that our products are registered and monitored by the FDA, for your order to qualify for a return, it must be within 30 days of purchase, unopened, and in resalable condition. After 30 days, no returns can be accepted. To return an item, contact RTPR at 877-787-7180 for Return Authorization number and return shipping address. When returning the item, the RA# must be referenced on the shipping label or package will be refused. The RA# is valid from 30 days of issue date.  The Customer is responsible for all shipping charges on returns. Returns are subject to a 15% restocking fee. RTPR is not responsible for any lost packages or fees incurred by packages that are incorrectly addressed due to customer error. RTPR will issue refunds if an item is returned in accordance with the Return Policy and within the allowable return period. Refunds will be issued within 10 business days of receipt of returned products and will be returned to the original method of payment. Refunds may take an additional 3-5 business days to fully process based on your financial institution.

Additional Terms

Real Time Pain Relief will send periodic emails to notify of special offers and we do not share this information with outside parties except to the extent necessary to provide the service. Additional Program terms apply to wholesale customers found in their Control Panel.

Shopping cart

Your shopping cart is empty.

Free Shipping in the USA for Retail orders $39.95

 

Spend $75 or more and choose a free gift

 

New Eczema Relief

 

Dietary Supplement for Men

 

Safe, Effective and Fast-Acting Pain Relief - Click to Learn More

Daily use products made with Nature’s Ingredients for a happy, healthy lifestyle- Click to Learn More

CUSTOMER TESTIMONIALS

What they say about Real Time Pain Relief

My friend who lives in Florida had been trying for months to get me to try RTPR, but I was skeptical. Finally, just to satisfy him, I ordered the sample pack.
5
Average: 5 (1 vote)

Geneva M - Tulsa, Oklahoma

I received a sample of RTPR but hadn't used it yet. Last night I couldn't go to sleep due to pain from a strained neck. No matter how I changed positions, it hurt so much I couldn't get comfortable.
5
Average: 5 (1 vote)

Jude B - Berkeley, California

I learned about RTPR products while attending an event where a nice gentleman gave me a sample of the Max. I was so impressed I made my first purchase. I suffer from Lupus pain and recent back surgery.
5
Average: 5 (1 vote)

MJ I. - Altoona, Pennsylvania

I purchased Real Time Pain Relief April 14, 2011 and received it on April 19th. I did NOT expect it to work on my TMJ pain that I was living in Terrible PAIN and could hardly talk. I was taking 2400 mg of Motrin a day that was not touching the pain.
5
Average: 5 (1 vote)

Ginger M - Palm City, Florida

I had a ganglion cyst on my left wrist the size of a marble. I was applying Real Time Pain Relief lotion to my dad's knees so I decided to apply some to my cyst. It's gone!
5
Average: 5 (1 vote)

Laurie W - Gilroy, California

I have just recently switched from Bio freeze to RTPR. This product is great! I had chronic back pain and ankle pain from an old injury back in 2004. And biofreeze worked but was only masking my pain.
5
Average: 5 (1 vote)

Michael G. - Jomesboro, Arkansas

Submit Testimonial View All Testimonials

 

 

STAY IN TOUCH

We are always available for you. You can call us or submit a support ticket and we will get back to you!
Or, you can check us out on our social media pages. We want to hear from you!